The glitch reveals the beauty of error. In digital design, glitches can become style, identity and a source of innovation.
The redesign of Gmail in 2011 opted for cleanliness and minimalism, but the lack of affordance in buttons raised usability concerns.
The fluidity of a form is like the slope of a staircase: steady, predictable and without surprises that cause the user to fall off.
I recently had to replace my car radio. When I was looking for a model, I simply needed a radio that could connect my iPod via USB or mini jack. I visited a specialised shop in my neighbourhood and was offered a model that seemed to meet all my needs, and that same afternoon I had it installed and [...]
About a year ago, I was waiting for someone in Plaza Cataluña in Barcelona on a weekday afternoon. While I was killing time browsing through a book, a tourist with a “backpacker” look and eyes sunken in dark circles under my eyes, he said to me in English with a totally yankee accent: “Excuse [...]