interaction design for persons
The Trymedia Customer Service Center (CSC) is a 24x7, high-availability solution for self-help support that allows consumers to diagnose their most common issues with digital distribution. A complete list of regularly updated FAQs and solutions is maintained, along with product-specific support topics and links to the content publisher’s support system. Additionally, advanced interactive features are available to provide one-stop solutions for redownloads, reactivations and invoice retrieval. In each of these cases, the customer can instantly access these services upon entry of identifying information. The Customer Support Center may be accessed directly from within a product’s user interface, or via a standard link on the relevant distribution website.
My functions were the structural and visual design of the site and the HTML coding.
About the client:
Trymedia Systems is a provider of secure digital distribution services and the operator of the
world’s largest distribution network for downloadable games. The company's game distribution
network connects hundreds of publishers and Internet sites with millions of consumers worldwide,
offering
ActiveMARK-protected games for consumers to legitimately download, purchase, subscribe to and share.
An Intel Digital Home Fund company, Trymedia is headquartered in San Francisco with offices in
Europe.
